Shipping costs and conditions

GENERAL CONTRACTING CONDITIONS

 

The purpose of these General Conditions is to regulate the relationship between PROFILES SHOPPING and the Customer, in relation to all transactions carried out through the online store website, whose owner is GESTECPRO INNOVA JNP 2013, SL with registered address in c / MONTJUIC 58, 08184 PALAU-SOLITÀ I PLEGAMANS, BARCELONA, with VAT number: B66150566, registered in the Commercial Register of BARCELONA PALAU-SOLITA I PLEGAMANS, in volume 44021, sheet 130, page B444748 and number of inscription 2ª.

The object of the website is SALE OF EXTRUSION PROFILES AND ACCESSORIES. To purchase our products, you can go to the corresponding section of our online store. The website information is available in the following languages: Spanish and English.

The user or customer declares to know, understand and accept the terms of use and these general contracting conditions. In the same way, the user or customer  declares to be of legal age and have the legal capacity and to act necessary to access to the websites of GESTECPRO INNOVA JNP 2013, SL and for the hiring by means of the same.

GESTECPRO INNOVA JNP 2013, SL reserves the right to make, at any time and without prior notice, the modifications considered, being able to update daily products and services presented on its website.

GESTECPRO INNOVA JNP 2013, SL offers business information truthfully. This information, in some occasion, could contain some typographical error, in which case it will proceed to its rectification. In the cases in which such error occurred in the prices and a customer had made a purchase decision based on that error, the company will notify immediately and the customer may choose to rescind the purchase.

GESTECPRO INNOVA JNP 2013, SL reserves the right to reject orders placed by customers who have previously had conflicts with the company, such as not withdrawing the order made through cash on delivery, returning orders frequently, etc.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

PRICES


The prices applicable to each product are those indicated on the website and NO reflect the Value Added Tax (VAT). If any other tax were applicable, this would be indicated so(IGIC or IPSI). If the place of delivery of an order to a customer is in another country with different currency, the final retail price may vary due to the currency exchange differences that may arise between the time of fixing the reference price and the time of purchase. Profiles Shopping has the right to modify prices on the website at any time without prior notice. Although we try to make sure that all the prices that appear on the website are correct, errors may occur. If we discover an error in the price of the products you have purchased, we will inform the customer as soon as possible.

FORMS OF PAYMENT AND EXECUTION OF THE ORDER


The customer can pay the amount of your order by credit card (Visa or Mastercard).

All operations involving personal or banking data are made using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All the information transmitted to us travels encrypted through the network.

Likewise, your credit card data  is entered directly on the bank's page, in the POS (Point of Sale Terminal of the Bank) and they are not entered or registered in any server of GESTECPRO INNOVA JNP 2013, SL.

When paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, further guarantees on the security of the transaction.

This payment method is only valid on the website.

In case the total amount of a purchase would have been charged fraudulently or improperly using the number of a payment card, the holder may demand the immediate cancellation of the charge. In such case, the corresponding charge and refund entries in the provider and the holder's accounts shall be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had inappropriately demanded the corresponding charge cancellation, the cardholder will remain obliged against GESTECPRO INNOVA JNP 2013, SL to compensate the damages and detriments caused as a result of this cancellation.

Also remember that the payment must be made in EUROS and that all possible exchange and banking commissions are paid by the customer.

The availability of the products offered by GESTECPRO INNOVA JNP 2013, SL may vary depending on the customers demand. Although the stock is periodically updated, the requested product may be sold out at that time. In the event of non-execution due to unavailability, GESTECPRO INNOVA JNP 2013, SL  will notify the customer.at the time of becoming aware of such situation.

Once the purchase process has ended the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive the confirmation within 24 hours of the completion of the order, please contact GESTECPRO INNOVA JNP 2013, SL in the customer service phone number 0034644747483 or via e-mail COMERCIAL@PROSHOPPING.NET. The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.

SHIPPING AND DELIVERY EXPENSES

GESTECPRO INNOVA JNP 2013, SL will only ship to: Peninsula, Balearic Islands and Europe.

Deliveries are carried out as following:

Peninsula

-In online orders less than 50 €, 9 € will be generated in concept of shipping charge  (and 3 € will be added for longer  packages of 2 meters).

-From 50€ the shipping fee  will be free, except for longer packages of 2 meters  that will be added 3€.

Balearics

-In online orders less than  € 50, 15 € will be generated in concept of shipping charge (and 3€ will be added for longer packages of 2 meters).

-From 50 € the shipping fee  will be free, except for longer packages of 2 meters that will be added 3 €.

Europa

-Consult cost.

 

Profiles Shopping will not send any product until the Administration Department has verified that the payment has been made.

The delivery will be considered made when the carrier has placed the products at the customer's disposal and the customer has signed the delivery receipt.

It is up to the client to verify the products upon receipt and expose all the reservations and claims that may be justified in the delivery receipt document.

Profiles Shopping will send the products by the means it seems appropriate. The term will depend on the product that the client chooses. It can range between 5 and 15 business days. 

In the Holiday periods may be delayed due to lack of material.

Profiles Shopping reserves the right to send orders by periods.

In the event that the client wants the delivery of the product in a schedule that differs from the schedules established by the courier company or requires urgent delivery, the price must be previously consulted by contacting GESTECPRO INNOVA JNP 2013, SL.

 

WITHDRAWAL, RETURNS AND CLAIMS RIGHT

The buyer will have a minimum period of time of fourteen calendar days to desist, counting from the day the customer receives the product, without any penalty and without indication of the reasons in products in stock.

The exercise of the right of withdrawal will have to be notified by telephone to 0034644747483, by iaddressing to the e-mail COMERCIAL@PROSHOPPING.NET, by sending a written letter to the address C / MONTJUIC 58, 08184 PALAU-SOLITÀ I PLEGAMANS, BARCELONA. or through the withdrawal form.

As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Consumers and Users Defence, the services or goods supplies made according to consumer's specifications or clearly personalized, or which because their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.

 

RETURNS

To exercise the return's right a telephonic communication may be made  to the telephone number 0034644747483, addressing to the email COMERCIAL@PROSHOPPING.NET or by sending a written  letter to the address C / MONTJUIC 58, 08184 PALAU-SOLITÀ I PLEGAMANS, BARCELONA.

Profiles Shopping, GESTECPRO INNOVA JNP 2013,SL will not accept returns after 15 calendar days from the date of receipt.

Profiles Shopping, GESTECPRO INNOVA JNP 2013,SL will not accept returns if the product is not presented in perfect conditions.

Profiles Shopping, GESTECPRO INNOVA JNP 2013,SL will not accept returns if the packaging of the product is not the original and these are not in perfect condition.

Therefore, it is requested that, in order to avoid problems in transportation, it should be ensured that the package is properly protected and sealed.

All returns must be authorized by Profiles Shopping, GESTECPRO INNOVA JNP 2013,SL. To do this, the client must request a return authorization number by e-mail, indicating the

reason for the return and the invoice number.

Once the customer has received the key number, he will send the products to the address specified by Profiles Shopping.

The expenses of this transport will be agreed with the client in the return authorization e-mail, according to the causes of this.

 Once the packages are received, we will check your status. The moment we check that both the article, as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid

 

CANCELLATION OF THE ORDER

If the cancellation of the orfer takes place before the departure of goods, the customer will not have any expense in products in stock. In the case of a cancellation after the deaprture of the order, the customer will be responsible for the shipping costs, as well as the returning costs of this same order.

 

APPLICABLE LAW AND COMPETENT JURISDICTION

The interpretation and execution of the conditions, as well as all its consequent acts, will be subject to Spanish law, unless there are public order provisions contrary to this.